Terms of service

IMPORTANT – PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS OF SALE AND CONDITIONS OF USE BEFORE ACCESSING, USING, OR PLACING AN ORDER THROUGH OUR WEBSITE. THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITIES. THESE TERMS FORM AN ESSENTIAL BASIS OF OUR AGREEMENT. PLEASE PRINT AND RETAIN A COPY OF THIS AGREEMENT FOR YOUR RECORDS.

Your use of https://nerowellness.com, including any sub-domains thereof, affiliated websites, and mobile applications (collectively, the “Website”), which are owned and maintained by Nero Wellness (“Nero,” “we,” “our,” “us”), are governed by the policies, terms, and conditions set forth below. Please read them carefully. We offer the Website, including all information, tools, products, and services available from the Website to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By accessing, using, or placing an order over the Website, you agree to the terms set forth herein. If you do not agree to these terms and conditions in their entirety, you are not authorized to use the Website in any manner or form whatsoever.

These Terms of Sale and Conditions of Use shall be governed by the laws of the United States.

THIS AGREEMENT CONTAINS ARBITRATION AND CLASS ACTION WAIVER PROVISIONS THAT WAIVE YOUR RIGHT TO A COURT HEARING, RIGHT TO A JURY TRIAL, AND RIGHT TO PARTICIPATE IN A CLASS ACTION. PLEASE CAREFULLY REVIEW THE DISPUTE RESOLUTION PROVISIONS BELOW.


1. WEBSITE USE

By using the Website and agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You affirm that you have the legal capacity to enter into a binding contract with us, have read this Agreement, and understand and agree to its terms.


2. PRIVACY & SECURITY DISCLOSURE

Our privacy policy may be viewed at https://nerowellness.com/pages/privacy-policy. The Privacy Policy is incorporated into these Terms by reference and constitutes a part of these Terms.


3. GENERAL CONDITIONS AND WEBSITE USER CONDUCT RESTRICTIONS

All aspects of our Website are protected by U.S. and international copyright, trademark, and other intellectual property laws. You do not acquire any ownership or other rights by downloading or using the Website or any material on it.

You agree not to use the Website or any products or services in any unlawful manner or for any unlawful purpose. You further agree not to commit any unlawful act on or through the Website including but not limited to hacking, submitting false information, uploading malicious content, or infringing on intellectual property.

We reserve the right to terminate your access to the Website if we determine you have violated these Terms.


4. PRODUCTS SOLD FOR PERSONAL USE ONLY

Our products, including the Nero Kegel Trainer, are sold for personal, non-commercial use. You agree not to resell, redistribute, or modify any product purchased from us.


5. NO MEDICAL ADVICE

The Nero Kegel Trainer is a fitness and wellness device intended to assist in strengthening pelvic floor muscles. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or medical condition, including premature ejaculation (PE) or erectile dysfunction (ED).

The statements made on this Website have not been evaluated by the Food and Drug Administration. Always consult a medical professional before using any new product or program. Individual results may vary.


6. MODIFICATIONS TO THE WEBSITE AND PRICES

We reserve the right to modify or discontinue access to the Website or any product or service without notice at any time.

All product descriptions and pricing are subject to change at any time without notice.


7. PAYMENT

All charges are in U.S. Dollars. By submitting payment information to us, you represent and agree that you are fully authorized to use the provided payment method and that the information is complete and accurate.


8. ORDER PLACEMENT AND ACCEPTANCE

Your electronic order confirmation does not signify our acceptance of your order. We reserve the right to accept or deny any order. Products are subject to availability.


9. SHIPPING

Please see our Shipping Policy here: https://nerowellness.com/SHIPPING%20POLICY


10. DELIVERY CONFIRMATION

Delivery confirmation provided by the carrier is sufficient proof of delivery.


11. MONEY BACK GUARANTEE & RETURNS POLICY

We offer a https://nerowellness.com/REFUND%20&%20RETURNS%20POLICY

according to the terms posted on our Website.


12. SOCIAL MEDIA

User-generated content on our social media platforms is subject to moderation. Offensive or inappropriate content may be removed at our discretion.


13. DISCLAIMER OF WARRANTIES

The Nero Kegel Trainer and any products sold through our Website are provided "as is" and "as available" without warranties of any kind.

We do not guarantee that the Website or any product will meet your expectations or that the Website will be error-free.


14. DISCLAIMER OF LIABILITIES

In no event shall Nero Wellness or its affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website or any product purchased.


15. DISPUTE RESOLUTION BY MANDATORY BINDING ARBITRATION AND CLASS ACTION WAIVER

You agree that any dispute arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the laws of the United States.

You waive your right to participate in a class action against us.


16. INDEMNIFICATION

You agree to indemnify and hold harmless Nero Wellness from any claims, losses, damages, liabilities, costs, or expenses resulting from your violation of these Terms.


17. THIRD-PARTY WEBSITES AND LINKS

We are not responsible for the content, products, or services on third-party websites linked from our Website.


18. TESTIMONIALS AND USER SUBMISSIONS

Testimonials reflect individual experiences and are not a guarantee of results. Submissions may be used by us in any medium.


19. ELECTRONIC COMMUNICATIONS

You consent to receive communications from us electronically.


20. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Nero Wellness regarding your use of the Website.


21. CONTACT INFORMATION

Questions about these Terms should be sent to us at: support@nerowellness.com